Privacy Policy — How d777b Collects, Uses & Protects Your Data

Who We Are

d777b is an online betting and casino platform operated under the d777b brand, accessible at https://d777b.io. We provide sports betting (including cricket, BPL, IPL, and T20 markets), live casino games, slots, poker, and other digital entertainment products to players in Bangladesh and other eligible markets.

For the purposes of this Policy, d777b is the data controller in respect of personal data collected directly through the platform. Where third-party game studios (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, or Spribe) operate their software on our platform, those studios process certain game-related data as independent data processors in accordance with their own data protection obligations.

If you have any questions about this Policy or about how d777b handles your personal data, you can contact our Data Support Team at [email protected] (plain text — not a clickable link).

Data We Collect

d777b collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from third-party verification and payment partners. The categories of data we may hold about you are set out in the table below.

How We Use Your Data

d777b uses your personal data only for the purposes set out below. We do not use your data for automated decision-making that produces legal or similarly significant effects without human oversight.

• Account management: To register and maintain your d777b account, verify your identity and age (21+ requirement), and manage your account security and preferences.
• Service delivery: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard; to settle bets and game outcomes; and to provide customer support.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, duplicate account creation, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions.
• Legal compliance: To fulfil obligations under applicable law, including Know Your Customer (KYC) requirements, anti-money laundering (AML) regulations, and responses to lawful requests from regulatory or law enforcement authorities.
• Platform improvement: To analyse usage patterns and technical performance data in aggregate form to improve the reliability, features, and user experience of the d777b platform.
• Responsible gaming: To monitor betting patterns for indicators of problem gambling, to enforce deposit limits and self-exclusion requests, and to provide tailored responsible gaming guidance where appropriate.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates via email or in-app messaging — but only where you have consented to receive such communications or where we have a legitimate interest in doing so. You may opt out at any time.

Legal Basis for Processing

d777b processes your personal data on one or more of the following legal grounds depending on the specific purpose:

• Contractual necessity: Processing your identity, contact, financial, and transaction data is necessary to perform the contract between you and d777b — specifically, to operate your account and provide the betting and gaming services you have requested.
• Legal obligation: Certain processing activities — such as identity verification, age checks, AML screening, and record-keeping — are required by applicable law. d777b must conduct this processing regardless of your preferences.
• Legitimate interests: d777b processes technical and usage data on the basis of its legitimate interest in securing the platform, preventing fraud, improving service quality, and communicating relevant updates to players. We apply a balancing test to ensure these interests do not override your fundamental privacy rights.
• Consent: Where we send direct marketing communications or use non-essential cookies, we rely on your consent. You may withdraw consent at any time by contacting [email protected] or by using the opt-out mechanism in any marketing email you receive.

Cookies & Tracking Technologies

d777b uses cookies and similar tracking technologies (such as local storage tokens and pixel tags) to operate and improve the platform. Cookies are small text files placed on your device when you visit our site.

We use the following categories of cookies:

• Strictly necessary cookies: Required for core platform functions such as maintaining your login session, processing transactions, and remembering your account preferences. These cannot be disabled.
• Analytics cookies: Used to understand how players navigate the platform, which features are most used, and where technical errors occur. Data collected is aggregated and does not identify you individually.
• Functional cookies: Used to remember your language preferences, display settings, and other personalisation choices to improve your experience across sessions.
• Marketing cookies: Used, where you have consented, to present relevant promotional content within the platform and to measure the effectiveness of promotional campaigns.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair core platform functionality and may prevent you from logging in or completing transactions. d777b does not use third-party advertising network cookies that track your activity across other websites.

Third-Party Data Sharing

d777b does not sell, rent, or trade your personal data. We may share your data with the following categories of third party only where strictly necessary and subject to appropriate data protection safeguards:

• Payment processors: bKash, Nagad, Rocket, Upay, SureCash, Dutch-Bangla Bank, City Bank, BRAC Bank, Sonali Bank, Visa, and Mastercard — to process deposits and withdrawals. These providers receive only the data needed to complete the specific transaction.
• Identity verification providers: Third-party KYC service providers that assist d777b in verifying player age and identity documents. These providers are contractually bound to use your data solely for verification purposes.
• Game studio providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other certified studios whose games are hosted on the d777b platform. These studios receive only the session and wager data necessary to run their games and calculate outcomes.
• IT and hosting providers: Cloud hosting, content delivery, and cybersecurity vendors that support the technical operation of the d777b platform. These vendors process data as data processors under contract.
• Legal and regulatory authorities: Where required by applicable law, court order, or lawful regulatory request, d777b may disclose player data to law enforcement agencies, financial intelligence units, or other competent authorities.

Data Retention

d777b retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Active account data: Retained for the duration of your account relationship with d777b plus a further 5 years following account closure, to satisfy legal and regulatory record-keeping obligations.
• Transaction and bet records: Retained for a minimum of 5 years from the date of each transaction, in compliance with applicable financial record-keeping requirements.
• KYC documentation: Retained for a minimum of 5 years from the date of verification or account closure, whichever is later.
• Customer support communications: Retained for 2 years from the date of the last interaction, unless the communication relates to an ongoing dispute or legal matter.
• Marketing consent records: Retained for the period of consent plus 2 years following withdrawal, to demonstrate compliance with consent obligations.
• Technical and usage data (anonymised): May be retained indefinitely in aggregated, anonymised form for platform analytics purposes, as it can no longer identify you personally.

Upon expiry of the applicable retention period, d777b will securely delete or anonymise your personal data unless a specific legal obligation requires its continued retention.

Your Data Rights

Subject to applicable law, you have the following rights in relation to the personal data d777b holds about you. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request". d777b will acknowledge your request within 5 business days and respond in full within 30 days.

• Right of access: You may request a copy of the personal data d777b holds about you, together with information about how it is used and with whom it has been shared.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data. For account details such as email address or phone number, you may also update these directly within your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where the data has been unlawfully processed. Note that certain data must be retained to satisfy legal obligations and cannot be deleted on request.
• Right to restriction: You may request that d777b restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data is under dispute.
• Right to data portability: Where processing is based on consent or contract and is carried out by automated means, you may request that d777b provides your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on legitimate interests, including profiling for responsible gaming purposes. d777b will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing emails), you may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Security Measures

d777b implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and d777b's servers.
• One-way cryptographic hashing (bcrypt) for all account passwords. d777b staff cannot view your password in plain text.
• Payment card data is handled exclusively by PCI-DSS compliant payment processors — d777b does not store full card numbers on its own systems.
• Access to player personal data within d777b is restricted to authorised personnel with a genuine need to access that data in the course of their role.
• Regular security assessments and penetration testing of the platform and underlying infrastructure.
• Two-factor authentication (2FA) available for player accounts and mandatory for all administrative access to d777b's back-end systems.

Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, d777b will notify affected players promptly and take all appropriate remediation steps.

Children's Privacy

The d777b platform is strictly intended for adults aged 21 years and over. d777b does not knowingly collect or process personal data from persons under the age of 21. If we become aware that personal data has been collected from an individual who is under 21, we will immediately close the associated account, void any related transactions, and securely delete the personal data collected.

If you believe that d777b may have inadvertently collected personal data from a person under the age of 21, please notify us immediately at [email protected]. We take underage gambling extremely seriously and will act on all such reports without delay.

Changes to This Privacy Policy

d777b may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we provide. The effective date shown at the top of this document will be updated whenever a new version is published.

Where changes are material — meaning they significantly affect the way we collect, use, or share your personal data — d777b will notify registered players by sending an email to the address associated with their account at least 14 days before the changes take effect. For minor or administrative updates (such as clarifying existing practices or correcting typographical errors), we may update the document without advance individual notice.

Your continued use of the d777b platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the changes, you must cease using the platform and may request account closure by contacting our support team.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way d777b processes your personal data, please contact our support team using the details below. All data-related enquiries are handled with priority and in strict confidence.

• Email: [email protected]  (plain text — not a clickable link)
• Subject line for data requests: "Privacy Enquiry" or "Data Rights Request"
• Support hours: 24 hours a day, 7 days a week, 365 days a year
• Response target: Acknowledgement within 48 hours; full response within 30 days
• Language: English

If you are not satisfied with d777b's response to a privacy complaint, you may have the right to escalate the matter to the relevant data protection authority or regulatory body in your jurisdiction.